Returns & Exchanges
At Rugged Radios, we stand by the durability of our apparel and gear. If you are not completely satisfied with your purchase, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the fabric is free of wear.
Label and Ship
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Inspection and Refund
Once our team inspects the returned gear for quality, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing